Privacy and Data Policy
This Privacy Policy explains how EuroKing Club collects, uses and protects the personal information you provide when using our online casino services in the United Kingdom. We value your privacy and aim to be clear about the types of data we hold, why we process it and the choices you have about your information.
Types of data we collect
Personal data
When you register an account or contact us we may collect personal information such as your full name, date of birth, email address, postal address, telephone number and identity documents needed for verification. We also collect payment details when you make deposits or withdrawals, subject to security and AML checks.
Technical data
We collect technical information about your device and connection. This includes IP address, browser type and version, device identifiers, operating system, screen resolution and location data derived from your IP address. This data helps maintain site performance and security.
Transactional and activity data
We record transactional details such as deposits, withdrawals, game play, bet history, bonuses claimed and loyalty activity. We also keep records of account activity, support interactions and any compliance checks required to meet legal obligations.
How we use your information
We use the information we collect for several purposes: to create and manage your account, to process payments, to verify identity and prevent fraud, and to provide customer support. We also use data to meet legal and regulatory obligations, to respond to disputes and to maintain the integrity of our services.
With your consent we may use your contact details to send service messages and relevant promotions. You can withdraw consent for marketing at any time via your account settings or by contacting support.
Data protection practices
We take appropriate technical and organisational measures to protect personal data against unauthorised access, accidental loss, alteration or disclosure. These measures include encryption, access controls, secure storage and regular security reviews.
Cookies and tracking technologies
We use cookies and similar tracking technologies to enable the core functionality of the site, to remember your settings and to improve performance. Some cookies are necessary for security and account functions, while others support analytics and personalised content. You can manage cookie preferences in your browser or through the cookie settings on the site.
User rights
Under applicable data protection law you have rights including access to your personal data, correction of incorrect information, restriction of processing, objection to certain processing activities and the right to data portability. You may also withdraw consent for direct marketing at any time.
Access, correction and deletion
You can view and update much of your account information from your account area. To request access to, correction of or deletion of personal data that we hold, please contact our support team. We will respond to legitimate requests in line with applicable law and may retain certain information where required for legal or regulatory reasons.
Information sharing and third parties
We share personal data with third parties where necessary to provide services, for example payment processors, identity verification providers and fraud prevention agencies. We may also disclose information to comply with legal obligations or to protect the safety and security of our users and services. Third parties will be required to protect your data to standards consistent with ours.
Privacy policy updates
We may update this policy from time to time to reflect changes in our practices. We will publish the revised policy on our site and indicate when it was last updated. For questions or to exercise your rights please contact [email protected].