Get in Touch With Our Team

Need a hand? Our support team is on hand to help with questions about your account, withdrawals, deposits, technical issues or general feedback. Contact us via live chat for a quick response, or send an email and we’ll reply promptly. For account and payments queries we can guide you through KYC checks and responsible gambling tools. Phone support is available during opening hours for urgent matters. We handle KYC securely and respect your privacy. You may also raise a ticket.

Department	Contact
Customer support	[email protected]
General enquiries	[email protected]
Affiliate enquiries	[email protected]
Phone	+44 20 7946 0832
Live chat	On site (24/7)
Response time	Chat usually under 30 minutes; email within 24 hours
Working hours	Mon-Fri, 09:00-18:00
Payments	Processed within 24-72 hours

Email Support

Email is our preferred contact method for detailed requests, account issues or any case needing supporting documents. Please send messages to [email protected] with a clear subject line and include your full name, registered email and up-to-date contact details to avoid delays. Attach any relevant documents as PDFs or images and allow up to 24-48 hours for a full response.

Submit Your Inquiry

Name

<label for="email" style="font-size:14px;color:#111;">Email</label><input id="email" name="email" type="email" placeholder="[email protected]" required style="padding:8px;border:1px solid #ccc;border-radius:4px;font-size:14px;"/><label for="message" style="font-size:14px;color:#111;">Message</label><textarea id="message" name="message" rows="6" placeholder="How can we help?" required style="padding:8px;border:1px solid #ccc;border-radius:4px;font-size:14px;resize:vertical;"></textarea><button type="submit" style="margin-top:6px;padding:10px 12px;background:#0066cc;color:#fff;border:none;border-radius:4px;font-size:15px;cursor:pointer;">  Send message</button>

Response Time

Our support team aims to reply quickly. Most enquiries are answered within one business day. Simple queries often get a same-day response, while more complex issues such as verification, payment disputes or security reviews may take longer depending on their nature. We will keep you updated on progress and provide an estimated timescale where applicable.

Feedback

We’d love to hear your feedback, suggestions or ideas to improve the site. Please tell us about any issues, feature requests or ways we can make games, payments and support easier. We review every message carefully and use suggestions to improve the service, fix problems and refine the user experience. Your input really helps us make the site better for everyone.